Personal Data Protection Policy

on website

Una obrt za ugostiteljstvo i usluge. respects your privacy and is committed to protecting your personal details. The collection and storage of information is conducted in accordance with the provisions of the Personal Data Protection Act.

Personal Data Protection – general tenets

Una obrt za ugostiteljstvo i usluge respects your privacy and the safety of your personal data. The collection, use and processing of your personal data is performed in accordance with this Privacy Policy and with the provisions of the Personal Data Protection Act, as well as other personal data protection regulations valid and applicable in Croatia. We guarantee our users that we will treat their personal data as confidential information and a business secret.

This Privacy Policy controls the manner in which Una obrt za ugostiteljstvo i usluge. treats personal data collected through its reservation system or contact forms, as well as through particular services offered to guests by Una obrt za ugostiteljstvo i usluge through which personal data is accessible.

We collect personal data mainly for the following reasons:

  • to provide the most efficient answer to your request
  • to offer services requested and collect payment for them
  • to provide access to our system of contests
  • to promote our services (newsletter)
  • for internal statistical data processing
  • to send publications, brochures and other promotional materials

    Una obrt za ugostiteljstvo i usluge. guarantees to use of this data in the above stated purposes. By giving your personal data trough all forms of communication you give your consent to Una obrt za ugostiteljstvo i usluge. to address to you in these purposes. In case you do not want to be contacted for the stated reasons you are obliged to inform Una obrt za ugostiteljstvo i usluge about it in writing. In every newsletter you have the chance to sign off from the mailing list.

    Data covered by the Data Protection Policy system (Privacy Policy):

    • name and surname
    • address
    • e-mail address
    • telephone and/or fax number
    • credit card data provided by you to Una obrt za ugostiteljstvo i usluge. during the online reservation process or other payment or deposit process
    • other data you provide us and would like to keep them confidential

      Privacy Policy Period

      When you provide your data, you consent to us contacting you, and you are added to our mailing list – the moment you are added to the list is your explicit consent to our contacting you. The protection of the privacy of your data is permanent, and you can ask to be removed from our mailing list at any time. After this, your data are no longer used by Una obrt za ugostiteljstvo i usluge

      Privacy Policy Content

      We do not sell or rent your e-mail address and other data, nor do we make it available to third parties without your consent, as this is against our privacy policy. Una obrt za ugostiteljstvo i usluge holds to a strict “no spam” policy. We seek your special consent if you want us to contact you regarding special offers and deals. Una obrt za ugostiteljstvo i usluge cannot be held responsible for accidental errors, errors due to Acts of God, or other objective circumstances that cause an unintentional breach of your data protection. However, Una obrt za ugostiteljstvo i usluge guarantees that the error will be remedied at the earliest possible moment.
      We collect only personal data that is voluntarily provided, and we use them exclusively to offer the aforementioned services. We do not ask you to provide us with your personal data in order to allow you to access our website, nor to reveal more data than is truly necessary to take part in an activity on our website. The credit card data you provide Una obrt za ugostiteljstvo i usluge is used exclusively as a means of securing payment for reserved services, and is afforded the same level of protection as the rest of your personal data. After services are offered and paid for, this data is no longer used without your explicit permission.
      By filling out forms on our website, you guarantee that the information you have provided is accurate, and that you fully agree with the provisions of our Privacy Policy and the conditions listed therein.

      Data Confidentiality

      We wish to clearly state that your personal data will remain confidential during your use of this website, unless you wish to reveal it voluntarily. We undertake that we shall not reveal data you provided us with to third parties, except in cases where this is required by applicable laws.

      Server Statistics

      Our world wide web server uses statistics software. These programmes are standard on all web servers, and are not specific to our website. This statistics software enables us to make our website as efficient and simple as possible for our visitors (identifying data that is of the most or least interest to our users, adjusting the website to suit various web browsers, ensuring the efficient structure of our locations, and registering web traffic). Records of web traffic on our website do not contain the personal data of our users, nor are they linked to the individuals who visit our website.

      Use of Cookies

      In order to simplify the browsing experience of our website, our web server uses cookies. These are very small text files that the server places on users’ computers to track their language selection on our website, as well as memorising user names and passwords on parts of our website that request them. Cookies cannot be used to launch programmes or install viruses on your computer. The cookies placed by our server are deleted automatically from your computer at the end of a session, that is in the moment when you leave our website. It is possible to browse our website without using cookies if your web browser is set up in this manner. Cookies do not read data from your hard drives, nor do they read data that contain cookies from other servers stored on your hard disk.

      E-mail Messages

      When you send us electronic mail (e-mail) with personal data making it possible to identify you, whether via an e-mail message with questions or comments or via a form delivered to us by e-mail, we use this data to fulfil your requests.

      Data Security

      In order to protect data at this location, and in order to ensure that this service is available to all users, this computer system uses software that tracks web visits and recognises unauthorised attempts to transmit or modify data, as well as those that might cause damage in some other way. Unauthorised attempts to transmit or alter data at this location are strictly prohibited.

      Asking for Specific Personal Data

      Una obrt za ugostiteljstvo i usluge cannot provide personal data to other users (third parties) without your consent, except in cases where this is necessary for the performance of work falling within the framework of the legally defined activities of these users pursuant to Article 11 of the Personal Data Protection Act.

      Personal Data Protection of Children

      We are aware of the problems regarding data protection in direct communications with children over the Internet. Our websites that may attract children, and potentially gather personal data from children under the age of 14, have been designed to protect the rights of children and their privacy to the highest possible extent. In accordance with this intent:
      We DO NOT collect, DO NOT use, and DO NOT reveal data that might make it possible to contact children over the Internet. This type of data is used, without the approval of a parent or legal guardian, only for direct answers to children’s requests, and shall not be used for any other purpose;
      We DO NOT gather personal data for contact outside of the Internet, except to deliver prizes, in which case the permission of a parent or legal guardian is required;
      We DO NOT provide any kind of personal data to third parties without the prior approval of a parent or legal guardian;
      We DO NOT allow children to publish or distribute personal data or any other material we receive from them, which could be used to contact them without the permission of a parent or legal guardian, nor do we encourage children to reveal more data than is necessary to take part in contests or other activities.
      As a parent or legal guardian, you are always entitled to gain insight into all personal data of your child provided to us through one of our websites. You may also request that data be erased (if this data is still found in our database) and/or forbid us to collect and use information about your child in the future. If you are a parent or legal guardian and wish to exercise this right, contact us.
      In addition to the aforementioned information, Una obrt za ugostiteljstvo i usluge guarantees the protection of the personal data of children as determined by special laws that regulate this issue.

      Access to Information

      You may request an overview of all personal data we have received from you. At your request, we can update, correct or delete this data. Until that time we will use Your old data.

      Changes to and Termination of the Terms of Use

      Una obrt za ugostiteljstvo i usluge. retains the right to change or terminate all or any part of this website and its terms of use at any moment. Changes become valid upon being published on this website, or when users are informed of them. The terms of use are applicable until the moment of their termination by you or by Una obrt za ugostiteljstvo i usluge. Should you decide to terminate the terms of use, which is possible at any moment, you will cease to use this website and all materials and content downloaded during your use of this website shall be deleted.

      – Una obrt za ugostiteljstvo i usluge –